RAY BAUM'S Act Documentation and Training

In August 2019, the United States Federal Communications Commission (FCC) adopted rules for implementing federal laws that strengthen emergency calling; Section 506 of RAY BAUM’S Act. As of January 2022, the MiCloud and Sky platforms have been updated to support these new regulations.

See the following links for related information, documentation, and training.

MiCloud

• MiCloud Dynamic E911 Service Updates 
  • MiCloud RAY BAUM’S Act Solution Deployment Guide
  • Dynamic E911 Support for MiCloud - US
  • MiCloud Client Deployment Notice
• Emergency Registration
  • Portal: Emergency Registration (MiCloud)
  • Account Console: Emergency Registration
• Release Notes
  • MiCloud Release Notes
  • MiCloud Connect for Chrome™ Notification
• Dynamic E911 Training
  • Partner Training
    • Course: E911 Service Primer (2021)
    • Course: Implementing Dynamic Location Detection for MiCloud
  • MiCloud Training Videos

General

• MiCloud and Sky by RingCentral Terms and Conditions
• United States Taxes, Fees, and Surcharges