This article provides information and instructions for accessing the self-service user and administrator Account Portal.
Table of Contents
Overview of the Account Portal
Access the Account Portal
Forgot Password
Forgot Username or Phone Number
Overview of the Account Portal
The Account Portal enables administrators and end users to manage various functional areas of the phone system that is utilized by their organization. This online interface provides administrators, known as Authorized Contacts, with a single place to manage their users' preferences, profile settings, business intelligence data, Add-on Features, and other services. The Account Portal also provides individual users with the ability to access customizable dashboards and online directories, update their personal information, view their own call log, and manage their profile settings, which include phone, voicemail, call routing, programmable line buttons, and emergency location preferences.
To learn more, see the
MiCloud Account Portal Documentation article, which provides a Table of Contents that links to other articles that explain how to use all available functionality.
Access the Account Portal
Access the Account Portal at portal.micc.ringcentral.com.
Authorized Contacts and Users
Sign in with your username, which is usually set to your business email address, and your Account Portal "user" password. Note that your username is managed in the Personal Information screen of the Account Portal. For more help, go to the Sign In to a MiCloud Application section of the Unified Sign In article.
Forgot Password
If you forgot your Account Portal password, see the Recover or Reset Your User Password article for help.
Forgot Username
If you do not know your username, contact an
Authorized Contact (phone system administrator) in your organization or contact
MiCloud Support to
open a Support Case.
