DND, which is a telephony acronym for Do Not Disturb, changes the behavior of call routing when incoming calls are received on your phone in the Sky phone system. When the Do Not Disturb mode is enabled on a phone, incoming calls do not ring the phone and are sent to voicemail (when call forwarding options are set to their default values).
However, when DND is enabled on a phone, if the Always call forwarding option is set to Forward the call to another phone number, all incoming calls are forwarded to that number. Otherwise, if the Always call forwarding option is set to Ring my phone, then the setting selected for the If call is not answered after X rings option determines the functionality that is followed when X number of rings is reached. The following shows each If call is not answered after X rings option and the associated functionality:
- Forward the call - All incoming calls are forwarded to another phone number.
- Send to voicemail - All incoming calls are sent to voicemail.
- Keep ringing - All incoming calls ring indefinitely with no option to leave a voicemail.
For more information about all call forwarding options, see the Call Forwarding article.
Enable Do Not Disturb
To enable Do Not Disturb mode, press the DND soft key on your 400-series or Cisco 7900-series phone. To disable DND, press the DND soft key again.
NOTE: If you have a line button on your phone that is programmed as a shared line on another phone, the other phone will ring even if you have enabled Do Not Disturb mode on your phone.
