If you are a MiCloud Decision Maker or Billing Contact, you can view information about the invoice groups for your account. You can also opt in to receiving paper invoices for one or more invoice groups.
The following information is displayed on the Manage Invoice Groups tab:
- ID — the invoice group identification number
- Name — the invoice group name
- Currency — the currency used for the invoice group
- Balance — the balance due for the invoice group
- Status — the status of the invoice group
- (US/Canada Only) Paper Invoice — a checkmark is displayed if the invoice group receives paper invoices; if the invoice group does not receive paper invoices, no checkmark is displayed
NOTE: By default, paper invoices are not sent out. Beginning October 1, 2020, a fee will be charged for each invoice group that opts into receiving paper invoices. - Address — the billing address for the invoice group
To view invoice group information:
- Log in to the Account Portal.
- On the Organization menu, under Billing, click Invoices & Payments.
- Click the Manage Invoice Groups tab.
Opting In or Out of Paper Invoices (US/Canada Only)
As a Billing Contact or Decision Maker, you can choose to opt-in or opt-out of receiving paper invoices on the Manage Invoice Groups tab of the Invoices & Payments page.
NOTE: Beginning October 1, 2020, a fee is being charged for each invoice group that opts into receiving paper invoices. Paper invoices are not available outside the US and Canada.
- Log in to the Account Portal.
- On the Organization menu, under Billing, click Invoices & Payments.
- Click the Manage Invoice Groups tab.
A list of invoice groups is displayed. - Right-click the name of the desired invoice group, and then do one of the following:
- To opt-out of receiving paper invoices, click Opt Out.
- To receive paper invoices, click Opt In.
