Sky for Evo is an integration with partner Evo Technologies, who make web based console solutions for call centers, answering services, business centers, executive suites, retail businesses, and law firms. Evo Technologies offers the following products for integration with the Sky phone system:
- Contact TAPI driver solution to serve Executive Office Suite Operator Answer functionality.
Requirements
Features
The Sky for Evo applications are a feature-rich and cost effective tools that have been designed exclusively for operator positions in the executive suites and business center industries. These applications have been designed to ensure increased efficiency at your reception desk by utilizing point and click functionality that enables your staff to answer, transfer, place callers on hold, and release calls via user friendly computer-based call controls or a web-based operator console.
FAQs
Q: Why doesn't my receptionist call flow work with Evo?
A: The Sky phone system's call flow needs to be designed around the "operator answer" workflow. This enables the Evo software to know which tenant's phone number was called when the receptionist answers the phone.
Activate
To activate Sky for Evo, contact Evo Technologies at: http://www.evot.net/help/contact-us. Evo will demo, install, train, and support their application.
Related Topics
Sky Account Portal
Add-on Features
Application Integration Solutions
Opening a Support Case
MiCloud and Sky Support
