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Adding a New Location

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Adding a New Location
MCSS-Adding-a-New-Location
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As a MiCloud Administrator, you can add new locations to your account. Each time a new location is added, emergency registration for the location is initiated automatically using the address information provided for that location. The address for the location is registered with emergency services and an emergency callback number is created for the location.

NOTE: You must also create an emergency hunt group for each location registered with emergency services. Emergency hunt groups are used to route return calls from emergency services. See Emergency Callback for more information.

To add a location to your account:

  1. On the Account Console menu, click Users & Locations and then click Locations. The Locations page opens.
  2. On the Locations page, click Add to add a new location to your account. The Add Location page opens.
  3. On the Add Location page, do the following:
    • In the Location Name field, enter a name for the new location. The Location Name is used to populate the Name field of the Locations page.
    • In the Location Country field, select the country for the new location from the drop-down menu.
    • In the Service Address section, enter the required address information for the new location. 
    • (For Germany only) In the Local Area Codes field, enter the local area code.
      NOTE: The Local Area Codes field is automatically populated for other countries.
  4. Click Add to add the location to the account.
    NOTE: If the address you entered couldn't be validated, a similar address is displayed in the Address Validation window. Click Use Suggested to add the suggested address or click Edit Address to update the address.

NOTE: After the new location is created, you can click Add under the respective options to add Users, Phone Services, Phones, Phone Numbers, and Flows.

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