Known issues resolved in BOSS/Portal for April 2024:
Defect
Description
SBOSS-42775
Deprovisioning date incorrectly displayed.
Known issues resolved in BOSS/Portal for February 2024:
Defect
Description
SBOSS-42545
Display Service - price issue when trying to move a service
Known issues resolved in BOSS/Portal for August 2023:
Defect
Description
SBOSS-41382
Remove Report Subscriptions for Closed Accounts
SBOSS-41747
Close Account Orders should VOID all open Transfer Requests
SBOSS-41777
Push Voicemail PIN update to D2
SBOSS-41816 SBOSS-41817
Fix BRD to display the correct year on Holiday and Custom Schedules and download all the schedules
SBOSS-41962
Deactivate MiCloud Connect Instant Messaging Product and remove it from the Profile Bundle
SBOSS-42002
Deactivate MiCloud Collaboration Products and Remove MiCloud Collaboration from the Profile Bundle Portal
SBOSS-42057
Remove MiCloud Connect Collaboration Link from Portal Menu
Known issues resolved in BOSS/Portal for May 2023:
Defect
Description
SBOSS-40881
Resolved issue remote server returned an error: (404) Not Found.Details: not_found BOSS request - did not find MacSiteMap
SBOSS-4102
Resolved issue with TUI Password is not a number
SBOSS-41123
Resolved issue with DM user is not able to close the unnamed user in boss portal
SBOSS-41203
Resolved issue with Close Location / Close Account failing when deleting site
SBOSS-41256
Resolved issue with Account Close - Change order stuck open – Phone Settings - > Call Routing
SBOSS-41302
Resolved issue with Email Address is too long (maximum is 50 characters)
SBOSS-41339
Resolved issue with Error when attempting to edit personal contact
SBOSS-41409
Resolved issue with Error when closing order - Contact center service with no profile
SBOSS-41414
Resolved issue with object reference error while closing Profile Less Service
Known issues resolved in BOSS/Portal for November 2022:
Defect
Description
ENG-587872
Resolved issue with unable to close transfer request
ENG-587907
Resolved issue with 404 error for Download Call Flow Sound Files button
ENG-587998
Resolved issue with orders stuck in “open waiting client status”
ENG-588063
Resolved issue with blank screen when attempting to close user
Known issues resolved in BOSS/Portal for September 2022:
Defect
Description
ENG-587298
Resolved issue with LNP service # 6783118 - Sequence contains more than one element
ENG-5872318
Resolved issue with Can't Close Location: Location xxx contains Active Profiles
ENG-587625
Resolved issue with portal-Unable to move personal contact between groups
ENG-587729
Resolved issue with unable to send FAX when the "Include Cover " option is not checked
ENG-587808
Resolved issue with instance conference numbers assigned to customer accounts
ENG-587827
Resolved issue with missing New Service Status Id
ENG-587833
Resolved issue with space allowed at end of first name
ENG-587843
Resolved issue with unable to cancel/close transfer request
ENG-587870
Resolved issue with unable to update call flow component TX Red AA
Known issues resolved in BOSS/Portal for July 2022:
Defect
Description
ENG-587528
Resolved issue with invalid operation for initial and linked adds
ENG-587645
Resolved issue with stuck order
ENG-587698
Resolved issue with order not processing
Known issues resolved in BOSS/Portal for June 2022:
Defect
Description
ENG-587559
Resolved issue with stuck order
ENG-587586
Resolved issue with TN Validation
Known issues resolved in BOSS/Portal for May 2022:
Defect
Description
ENG-586825
Resolved issue for not being able to manage mobility users.
ENG-587154
Resolved issue for move order created with open add order.
ENG-587397
Resolved issue for Portal and call recording access.
ENG-587452
Resolved issue with a master order not voiding.
ENG-587500
Resolved issue for the deprovision button not enabled even after closing the hybrid service from BOSS.
Known issues resolved in BOSS/Portal for March 2022:
Defect
Description
ENG-586830
Resolved issue for BOSS - Contact Center report not running.
ENG-587119
Resolved issue for Console – SSO integration configuration failing.
ENG-587161
Resolved issue for not being able to update account with one or more phones numbers pending active emergency registration.
ENG-587193
Resolved issue with user not having call recording link.
ENG-587333
Resolved issue with not being able to add contacts to Personal Directory.
ENG-587343
Resolved issue with duplicate TN in inventory.
ENG-587350
Resolved issue with a phone number set to type “dummy.”
ENG-587377
Resolved issue with N24 and not being able to update scribe plan.
Known issues resolved in BOSS/Portal for February 2022:
Defect
Description
ENG-586807
Resolved an issue with not being able to Add/Import Account codes.
ENG-586972
Resolved an issue when updating Name in Console does not update Service/Phone Name in BOSS.
ENG-587131
Resolved an issue with Portal- Order not processing.
ENG-587150
Resolved an issue with number of active services in the location not matching Close Location Order service count.
ENG-587173
Resolved an issue with Password Reset Notification when end user passwords are changed, the users will receive an email notification which indicates Staff changed the user’s password whether or not the change was actually made by staff or by an Admin.
ENG-587241
Resolved an issue with not being able to create emergency HG.
ENG-587252
Resolved issue with User unable to update invoice group in PROD UK.
ENG-587282
Resolved an issue with password reset email.
ENG-587287
Resolved an issue with Emergency Registration not completing successfully.
Known issues resolved in BOSS/Portal for November 2021:
Defect
Description
ENG-586431
Resolved Issue - Remove (overhead) Page programmable button from the Users page
ENG-586798
Resolved issue - One Time Report Error
ENG-586942
Resolved issue - Unable to add new location
ENG-586974
Resolved issue - Unable to Process/End Contract
RingCentral has made every attempt to ensure the accuracy and reliability of the information provided on this website or within this Release Notice, however the information is provided “as is” without warranty of any kind. RingCentral does not accept any responsibility or liability for the accuracy, content, completeness, or reliability of the information contained in the Notification. No warranties, promises, and/or representations of any kind, expressed or implied, are given as to the nature, standard, accuracy or otherwise of the information provided in this Notification, nor to the suitability or otherwise of the information to your particular circumstance. RingCentral reserves the right to make additions, deletions, or modifications to the contents of this Notification at any time and without prior notice. Furthermore, while RingCentral makes every attempt to provide this information on a timely basis, it is possible, and in some cases likely, that the information may be outdated. If this Notification provides links to other websites owned by third parties, the content of such third party sites is not within our control, and RingCentral cannot and will not take responsibility for the information or content thereon. Links to such third party sites are not to be taken as an endorsement by RingCentral of the third party site, or any products promoted, offered, sold, or discussed on such site. RingCentral cannot and does not take responsibility for the collection or use of personal data from any third party site nor do we accept responsibility for the accuracy of third party advertisements.
