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| Summary |
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| Resolved Issues in MiCloud (PBX) | ||
| Resolved-Issues-in-Mitel-Connect-CLOUD | ||
| Information |
Known issues fixed PBX 31.67.8021.0 HFFS 11
Known issues fixed for IP600 6.1.0.187
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| Defect | Description |
| DTP-67374 | Resolved issue with 6863i, 6.2.0.29 Firmware Upgrade Does Not Appl |
| DTP-67999 | Resolved issue with PC traffic stop during 90 seconds when 68xx phone reboots |
| DTP=68421 | Resolved issue with call termination Mitel6865 |
| Defect | Description |
| DTP-66923 | Resolved issue with Entered Correct Credentials for MICC – DUT Comes up on Cloud Credential screen |
| Defect | Description |
| DTP-65323 | Resolved issue with Phone reboot after PRACK |
| DTP-65575 | Resolved issue with WEBUI-troubleshooting shows incorrect print of auto-reboot event |
| DTP-65971 | Resolved issue with Resolved issue with Phone in a reboot loop when migrating from MiCloud to RC when option 156 was in the network |
| DTP-65972 | Resolved issue with The phone by default calling InitCloudServiceParms() under non cloud environment when phone is factory defaulted |
| DTP-66454 | Resolved issue with fix for PSEC-958 6871i SIP: CWE-912 |
| DTP-66509 | Resolved issue with AudioMgr: Remove 1s delay in MiVoice 5000 CTI call scenario |
| DTP-66586 | Resolved issue with Removal of security vulnerability PSEC-958 |
| Defect | Description |
| DTP-65534 | Resolved issue with 6.1.0-HFx Firmware's copyright shows '2021' date instead of '2022' |
| DTP-65581 | Resolved issue with RingCentral Migration: BYOD Migration from MiCloud Connect to RingCentral using RCS interaction |
| Defect | Description |
| DTP-65406 | Resolved issue with support for Macros like $DM (device model), $MAC (mac address) into configuration/firmware server paths |
| DTP-65407 | Resolved issue with RingCentral LDAP: MTLS support is required to work with RingCentral LDAPS server |
| DTP-65441 | Resolved issue with request to auto-reboot when path change is detected in the configuration file |
| Defect | Description |
| DTP-65202 | Resolved issue: answering call from button box |
| DTP-65203 | Resolved issue: aBCA unable to un-hold call |
| Defect | Description |
| DTP-61678 | Resolved issue: stuck call on 6930 |
| DTP-62282 | Resolved issue: Picking up handset does not automatically dial entered number after on hook dialing |
| DTP-62339 | Resolved issue: DECT headset battery - document performance |
| DTP-62414 | Resolved issue: 6940 - Action Not Permitted - Active MobileLink cell phone call goes out of blue tooth range; returns and XMon fails |
| DTP-63187 | Resolved issue: 6900 Series - Parked Calls Disconnecting |
| DTP-62520 | Resolved issue: 6900 phones USB headset not working |
| DTP-63531 | Resolved issue: 6900 - Heavy Outbound Static Internal external transfer calls |
| DTP-63849 | Resolved issue: BCA calls ring assistance phone but do not show as active call on primary phone when put on hold |
| DTP-64055 | Resolved issue: 6900- Supported Wireless headset has low volume - N22 |
| DTP-64130 | Resolved issue: 6920 – Pre-Dialing a number then pressing the speaker button causes the phone to reset |
| DTP-64201 | Resolved issue: 6900 issues with Park and Intercom functionality in Connect Client – related: ENG-586210 |
| DTP-64217 | Resolved issue: Call transfer failed – related: ENG-586410 |
| DTP-64438 | Resolved issue: Mitel Emergency Call Alert when user did not dial 911 (N22) - related: ENG-586533 |
| DTP-64629 | Resolved issue: Call quality when making or receiving calls – related: ENG-586594 |
| Defect | Description |
| ENG-581592 | Resolved issue with URI CONF 01 - CMCAService retried. |
| ENG-584305 | Resolved issue with SID - Customer unable to park internal calls. |
| ENG-584461 | Resolved issue with D2 allowing insecure webpage when configured for HTTPS. |
| ENG-584944 | Resolved issue with URI CONF03 PEV - CMCA service retried once and core generated. |
| ENG-585030 | Resolved issue with Portal- AA playing the wrong sound file. |
| ENG-585071 | Resolved issue with Customer unable to dial numbers that have been ported away. |
| ENG-585116 | Resolved issue with User experiencing strange behavior when attempting to set up an ad-hoc conference. |
| ENG-585120 | Resolved issue with tracking defect – stale phone entries within Director. |
| ENG-585130 | Resolved issue with VM notifications being 1 hour behind. |
| ENG-585181 | Resolved issue with Connect Client is not able to place international calls. |
| ENG-585186 | Resolved issue with call not recording for complete duration in MIR(ASC) after patch. |
| ENG-585206 | Resolved issue with outbound calls by date callbacks not matching Group report for "ACD calls requested callback while waiting in queue." |
| ENG-585305 | Resolved issue with VAL - no inbound calls are getting through and error message "I’m sorry this extension cannot be reached at this time." |
| ENG-585353 | Resolved issue with wrong hold music played. |
| ENG-585380 | Resolved issue with calls to AA to HG forwarding to VM only. |
| ENG-585512 | Resolved issue with ringing continues after call is answered. |
| ENG-585544 | Resolved issue with D2 issue validating extension of a non-existent tenantID and 500 error. |
| ENG-585724 | Resolved issue with Profile unable to log into a phone. |
| ENG-585744 | Resolved issue with Customer contact import and not pushing to Client. |
| ENG-585788 | Resolved issue with outbound calls by date callbacks not matching Group report for "ACD calls requested callback while waiting in queue". |
| ENG-585795 | Resolved issue with power routing requires active endpoint. |
| ENG-585979 | Resolved issue with a Customer having no audio after HG member answered HG call on N09 instance. |
| ENG-586071 | Resolved issue with ABC allowing duplicate user creation from hybrid syncs. |
| ENG-586095 | Resolved issue with instance N26 HQ installer running almost 2 hours. |
| ENG-586107 | Resolved issue with Customer calls not routing to VM when endpoint is disconnected and mobility is active on instance N23. |
| ENG-586167 | Resolved issue with disk utilization at 99% for a server. |
| ENG-586194 | Resolved issue with outbound calls by date callbacks do not match Group report for "ACD calls requested callback while waiting in queue." |
| ENG-586236 | Resolved issue with for a Customer and HG calls not routing to agent. |
| ENG-586264 | Resolved issue with Profile-user is not able to receive HG calls. |
| ENG-586358 | Resolved issue with ATA - analog phones dropping calls. |
| ENG-586438 | Resolved issue with Customer - BCA call merge failure. |
| Defect | Description |
| DTP-63071 | Resolved issue with picking up handset does not automatically dial entered number after on hook dialing |
| DTP-63249 | Resolved issue with 6900 phones USB headsets not working |
| Defect | Description |
| ENG-585116 | Resolved issue with users experiencing strange behavior when attempting to set-up an add-hoc conference |
| ENG-585206 | Resolved issue with "Outbound Calls by Date" callback do not match the group report for "ACD calls requested callback while waiting in queue" |
| ENG-585317 | Resolved issue on NS2 POD with users not being able to answer incoming calls via Connect Client and D2 not showing the correct phone/softphone status |
| Defect | Description |
| DTP-54688 | Resolved issue with phone assignment |
| DTP-58060 | Resolved issue with silent coach - couched user receiving no audio |
| DTP-58092 | Resolved issue - 6900 Series Phones now acknowledge 302 redirects to firmware download |
| DTP-58203 | Resolved issue with hunt group call having no audio and the calling party hearing ring back |
| DTP-58301 | Resolved issue with adding Help button as a "fly by" softkey |
| DTP-58474 | Resolved issue with 6900 Series Phones hold/park reminder tone when call originated from a BCA |
| DTP-58478 | Resolved issue with audio delay when answering hunt group or work group calls |
| DTP-58825 | Resolved issue with transfers - intermittently transfers are failing when user initiates transfer before dial tone starts |
| DTP-59370 | Resolved issue with phone display error 500 when using park, unpark and transfer |
| DTP-59371 | Resolved issue with 3-4 second delay on parked calls |
| DTP-59467 | Resolved issue with BCA not showing parked BCA calls |
| DTP-59470 | Resolved issue with dialing mailbox from the Connect Client with connect to a 6900 Series Phone |
| DTP-59665 | Resolved issue with no audio on BCA |
| DTP-59922 | Resolved issue with unpark calls failing |
| DTP-60489 | Resolved issue with sending ECC queue calls to VM |
| DTP-60583 | Resolved issue with 6970 phones showing wrong time |
| DTP-60587 | Resolved issue with 6900 Series Phones not registering after an upgrade from firmware version 6.0.0.311 |
| DTP-60702 | Resolved issue with 6970 phones unable to access the setting |
| DTP-60744 | Resolved issue with calls being answered directly to speaker |
| DTP-60775 | Resolved issue with 6900 Series Phones rebooting when connected to a M695 button box |
| DTP-60900 | Resolved issue with 6940 phones intermittently answering calls via speaker phone |
| DTP-61170 | Resolved issue with VM and phone settings selection delay |
| DTP-61225 | Resolved issue intermittent issue with a 6940 not ringing |
| DTP-61267 | Resolved issue with 6970 phones not updating firmware |
| DTP-61512 | Resolved issue with phone showing "No Service" after user login |
| DTP-61517 | Resolved issue with consult transfer showing dropped party on the phone screen |
| DTP-61677 | Resolved issue with stuck calls on a 6930 |
| DTP-62239 | Resolved issue with two-way audio when extension dialing from a AA on mobility |
| Defect | Description |
| ENG-585116 | Resolved issue with user experiencing strange behavior when attempting to set up an ad-hoc conference. |
| ENG-585206 | Resolved issue with outbound calls by date - callbacks do not match Group Report for "ACD calls requested callback while waiting in queue" |
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Defect |
Description |
| DTP-62441 | Resolved issue with phones showing no service after pushed upgrade to 6.0.0.377 |
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ENG-581141 |
Resolved issue with Connect Dial-by-Extension playing during a call. |
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ENG-581759 |
Resolved issue with Live Answer showing no for call that was answered. |
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ENG-581780 |
Resolved issue with DM phone download manager permitting more current download session causing network issues. |
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ENG-582500 |
Resolved issue with a Customer in UTC receiving scribe transcriptions in UTC but is set up in EST. |
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ENG-582813 |
Resolved issue with AA Prompt from Wrong Customer on instance/pod N11. |
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ENG-583012 |
Resolved issue with softphone un-assigned. |
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ENG-583192 |
Resolved issue with instance not ending a call. |
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ENG-583398 |
Resolved issue with print tenant names for phone related BOSS sync events. |
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ENG-583599 |
Resolved issue with call getting stuck on Monitored extension line. |
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ENG-583641 |
Resolved issue with customer simulring continuing after pick up on instance N11. |
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ENG-583675 |
Resolved issue with Contact group created in BOSS/Portal and CAS not getting the group name in the DB trigger. |
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ENG-583711 |
Resolved issue with SID trunk switches. |
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ENG-583732 |
Resolved issue phones not updating to new firmware on instance N22. |
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ENG-583805 |
Resolved issue with RP not able to route the calls to Contact Center and calls were going to No Answer/Busy. |
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ENG-583827 |
Resolved issue with calls not able to be unparked. |
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ENG-583930 |
Resolved issue with a user not able to call VM. |
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ENG-584029 |
Resolved issue with instance N09 endpoints dropping. |
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ENG-584040 |
Resolved issue with not being able to Consult transfer a call after failed Blind transfer. |
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ENG-584076 |
Resolved issue with dialing 9 + 811. |
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ENG-584290 |
Resolved issue with hybrid extension calls with external assignment having no audio. |
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ENG-584389 |
Resolved issue with Emergency Hunt Group. |
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ENG-584464 |
Resolved issue with Simulring ignored when phone unplugged. |
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ENG-584793 |
Resolved issue with not being able to select desired Username when it is not already in use. |
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ENG-584482 |
Resolved issue with Hunt Group calls being sent to a no answer destination. |
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ENG-584599 |
Resolved issue with BCA calls continuing to ring after answered. |
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ENG-584714 |
Resolved issue with instance N14 HQ – service maps not generating or updating. |
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ENG-584943 |
Resolved issue with forwarding prompt breaking on VM. |
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ENG-584998 |
Resolved issue with unnecessary logging in to VM and optimizing VM application. |
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ENG-585085 |
Resolved issue with instances N26 and N05 service maps unable to generate or modify. |
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ENG-585120 |
Resolved issue for tracking findings and log requests for stale phone entries across the Connect platform. |
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ENG-585153 |
Resolved issue with instance N17 Softphone registration failing. |
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ENG-585186 |
Resolved issue with call was only recording for a portion of the call. |
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ENG-585380 |
Resolved issue with calls to AA to Hunt Group forward to VM only. |
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Defect Number |
Description |
|---|---|
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ENG-576653 |
Resolved issue with scribe sending transcripts with incorrect timestamps. |
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ENG-580738 |
Resolved issue with duplicate IDs for VMs. |
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ENG-580893 |
Resolved issue with a Customer receiving delayed MWI lights on their phones. |
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ENG-582963 |
Resolved issue with forwarding prompt breaking on VM. |
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ENG-583400 |
Resolved issue with business intelligence reports. |
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ENG-583439 |
Resolved issue with VM down for instance N14. |
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ENG-583596 |
Resolved issue with CAS: Contact import getting stuck. |
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ENG-583814 |
Resolved issue with instance URI endpoints dropping. |
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ENG-583894 |
Resolved issue with VM not being accessible on instance N18. |
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ENG-584112 |
Resolved issue with VM not being accessible on instance N16. |
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ENG-584799 |
Resolved issue with static call during transfer. |
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ENG-585092 |
Resolved issue with phones no updating on instance N22. |
| Defect Number | Description |
| DTP-60527 | Resolved issue with iDECT HeadSet not being recognized x1201. |
| DTP-60822 | Resolved issue with stuck call on 6930. |
| DTP-61233 | Resolved enhancement for the requirement to disable directory feature in MiCloud Connect environment. |
| DTP-61255 | Resolved issue with IP6900 phones are not setting DSCP values for RTP or SIP Media |
| Defect Number | Description |
| DTP-60549 | Resolved issue with 6900 series phone continues to reboot when plugged into M695 button box |
| DTP-60804 | Resolved issue with Transfer Fail x1200 3/1 |
| Defect Number | Description |
| DTP - 60443 | Resolved issue with Call Going Right to Speaker |
| Defect Number | Description |
| DTP-59320 | Resolved issue with 6900 - Unpark Failing |
| DTP-59803 | Resolved issue with 6900 Series phones (not in N.America) ignoring DST Automatic Setting |
| DTP-60006 | Resolved issue with One-Way Audio Hunt Group Call |
| DTP-60007 | Resolved issue with Hunt Group Call Went on Hold by Itself |
| Defect Number | Description |
| DTP-59524 | Resolved issue with unable to use Dial Mailbox feature from Connect Client when user is assigned to 6900 phone |
| DTP-59664 | Resolved issue with no audio on BCA |
| Defect Number | Description |
| DTP-59146 | Resolved issue with 6900 - Phone Not Re-subscribing to BCA to show parked BCA calls |
| DTP-59463 | Resolved issue with Phone Displays - Error 500 when using for PARK/UNPARK/TRANSFER |
| Defect Number | Description |
| DTP-58395 | Resolved issue with Intermittently, transfers are failing when user initiates transfer before dial tone playing |
| DTP-58956 | Resolved issue with 6900 series phones - 3 to 4 seconds delay to complete call Park process |
| Attachments |
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