The following sections provide information about the phones and phone-related devices and accessories that are supported for use with the MiCloud phone system:
MiCloud Decision Makers, Phone Managers, and Full Admins can order available phones and devices from the Account Portal or Account Console. The following devices are available for rental or purchase:
- 6920 IP Phone
- 6940 IP Phone
- AC Adapter L6 48V NA
- IP480g
- Power Supply for IP400 Phones
- Softphone
NOTE: If you are having trouble with your supported IP phone or other device, contact Support.
IP Phones
The following IP phones are supported by the MiCloud phone system:
Third-Party IP Phones
MiCloud supports the following third-party IP phones:
Third-Party IP Conference Phones
MiCloud supports the following conference phones, which provide superior performance for small to midsize conference rooms:
Supported Devices for 400-Series IP Phones
Button Box BB424
The BB424 button box, which works with the IP485g phone, provides support for 96 programmable phone buttons. Programmable buttons allow you to press one button for phone operations that would normally require pressing several buttons.
Up to four BB424 devices can be associated with an IP485g phone. Each BB424 device contains 24 physical buttons, but because virtual pages are supported, users or authorized contacts can program up to 96 buttons, regardless of the number of physical devices installed. The 96 programmable buttons are provided through physical devices alone or through a combination of virtual pages and physical devices. When more than one button box is used for an IP485g phone, a single local power supply is required.
For more information about the BB424, see the BB424 Documentation.
Power Supply for IP Phones
IP400-series phones can be powered through a network wall port that supports power Power over Ethernet (PoE) or using a PoE adapter.
Supported Devices for 6900-Series IP Phones
The following phone-related devices are supported for use with the 6900-series IP Phones. For details about which devices are supported on which 6900-series phone models, see Supported Accessories Matrix for 6900-Series IP Phones.
M695 Button Box (Programmable Key Module)
The M695 Button Box (also known as the Programmable Key Module or PKM) can be attached to the 6920, 6930, and 6940 IP phones to provide additional programmable buttons. Programmable buttons allow you to press one soft key for phone operations that would normally require pressing several buttons.
Up to three M695 Button Boxes, each with 28 buttons (Buttons 1-14 are on the left and 15-28 are on the right), can be configured per phone to support up to 84 programmable buttons. If fewer physical devices are desired, one M695 Button Box can support 84 programmable buttons through virtual pages.
For more information about the M695 Button Box, see 6900-Series IP Phone Accessories Documentation.
S720 Bluetooth Speaker
With its crystal clear HD audio, the S720 Bluetooth Speakerphone is the perfect solution for conference calls at office side tables or in small meeting rooms. The speakerphone’s functionality is tightly integrated with the 6930 and 6940 IP Phone’s built-in Bluetooth 4.1 interface to expand its capabilities beyond that of any other third-party Bluetooth device.
For more information about the S720 Bluetooth Speaker, see 6900-Series IP Phone Accessories Documentation.
Cordless Bluetooth Handset
The Bluetooth Handset lets users have mobility within a potential range of up to 10 meters (30 feet) within their office or adjacent offices – while still communicating on their desk phone.
For details about the cordless Bluetooth Handset, see 6900-Series IP Phone Accessories Documentation.
Integrated DECT Headset
The MiVoice Integrated DECT Headset gives users the ability to untether themselves from desks and take advantage of the added productivity that wireless communication delivers. The wireless headset is compatible with Mitel 6930 and 6940 IP phones as well as the M695 button box (Programmable Key Module).
For details about the Integrated DECT Headset, see 6900-Series IP Phone Accessories Documentation and Headset Support for 6900-Series IP Phones.
Mitel WLAN Adapter
The Mitel WLAN Adapter is a wireless bridge that can be used to add wireless connectivity features to the Mitel 6900-series IP phones. With 2.4GHz/5GHz band support, the Mitel IP phones can easily be connected to a wireless network. Enterprise security features ensure safe and secure use of wireless communication at an offi¬ce, factory, or any other environment where high security is required.
For documentation for the WLAN Adapter, see 6900-Series IP Phone Accessories Documentation.
Analog Telephone Adapters
MiCloud supports the following Analog Telephone Adapter (ATA) devices, which enable analog devices to communicate with the MiCloud system:
ATAs that support secure TLS signaling are required for MiCloud.
Switches
The following switches are supported by the MiCloud phone system:
MiCloud Compatible Devices
The following phones and phone-related devices are not supported but are compatible with the MiCloud phone system.
Third-Party Headsets for 6900-Series IP Phones
For information about headsets for 6900-series IP Phones, see Headset Support for 6900-Series IP Phones.
Third-Party Headsets for 400-Series IP Phones
A variety of wired and wireless headsets are not supported but are expected to be compatible with the 400-series IP phones and devices supported by the MiCloud phone system.
Jabra
For information about Jabra headsets that are not supported but are expected to be compatible with IP400-series and 6900-series IP phones, visit the Jabra compatibility guide at http://www.jabra.com/headsets-and-speakerphones/compatibilityguide. Click Deskphone in the top banner. Then, depending on your phone model, do the following:
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For the IP400-series phones, select Mitel in the Select brand/manufacturer field, select the phone model in the Select model field, and click Search.
Plantronics
For information about Plantronics headsets that are not supported but are expected to be compatible with IP400-series and 6900-series phones, visit the Plantronics compatibility guide at https://www.plantronics.com/us/en/support/compatibility-guide. Click Deskphone in the top banner. Then, depending on your phone model, do the following:
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For the IP400-series Phones, select Mitel in the Manufacturer name field, select the phone model in the Device or Host Name field, and click Search.
Paging Adapters
MiCloud is compatible with Algo paging adapters. For more information, see Algo Paging Adapter for Use with MiCloud.
Analog Conference Phones
MiCloud does not support analog devices, but there are several Polycom analog conference phones that are compatible with the MiCloud phone system when using a supported Analog Telephone Adapter (ATA) device.
- Polycom SoundStation -- a full-duplex conference phone
- Polycom SoundStation EX -- a full-duplex conference phone with integrated keypad, 16-character LCD display, redial, caller ID, and speed dial
- Polycom SoundStation Premier -- a full-duplex conference phone with 2 external microphones
- Polycom SoundStation Premier with Mics -- a full-duplex conference phone with 2 external microphones, integrated keypad, 16-character LCD display, redial, caller ID, speed dial, and full-function infrared remote control
