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ACT! Integration (MiCloud)

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ACT! Integration (MiCloud)
Mitel-ACT-Integration-MiCloud-Connect
Summary

NOTE: Beginning June 28, 2022, users must install version 10.0.2 or later of the MiCloud ACT! Integration. Older versions of this advanced application will no longer be supported and will not be able to authenticate via secure authentication platform.

MiCloud's ACT! screen pop integration application (ACT! Up) provides a screen pop and dialing integration to ACT! Pro, a customer/contact management program.

CRM Compatibility

  • The MiCloud integration works with the client version of ACT! (Pro), not the web-based version.
  • The MiCloud ACT! Integration supports ACT! 2013 and later.

Requirements

  • Windows OS only.  Client must be installed on each workstation that needs this integration.
  • License is included in the Premier bundle and above.

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