Generating Fax Usage Logs

As a MiCloud Administrator, you can view and export fax usage logs for your account. The fax usage log displays the number of fax pages sent and received by each MiCloud Connect Fax user on your account for a given time period. The log includes charges for any overages.

The initial fax usage log includes the following information:

• Year - year data is displayed for
• Month - month data is displayed for
  Data is displayed separately for each month and only for the part of the month included in the selected time period.
• Company - account name
• User - name of the Fax user
• Pages Sent - number of fax pages the user sent in the selected month
• Pages Received - number of fax pages the user received in the selected month
• Fax Services - number of Fax numbers assigned to the user
• Overage Charge - amount charged for any overages for the selected month

By default, the data displayed in the fax usage log is for the previous and current calendar months.

To view the fax usage log for a different time period:

1. On the Account Console menu, click Billing and then click Usage.
2. Select the Fax tab.
3. In the From field, type or select the first date to include in the log.
4. In the To field, type or select the last date to include in the log.
5. Click View Report.
   The Fax Usage log for the selected date range is displayed.

Exporting a Fax Usage Log

You can export a fax usage log to a variety of formats, including .pdf and .csv.

NOTE: Fax usage data is only available for 7 years; all data older than 7 years is deleted and is not available.

To export a fax usage log:

1. Generate the log you want to export.
2. On the toolbar at the top of the page, click , and then select the format to export the log to.
3. Follow the prompts to open or save the file.