As a MiCloud Administrator, you can view and export courtesy usage logs for your account. The courtesy usage log displays information for all courtesy profiles on your account. The log includes charges for any overages.
Courtesy profiles are intended for the lobby, conference room, and other common area phones. Courtesy phone service includes unlimited inbound minutes and 200 minutes of outbound calling per month. Overage charges apply once the 200-minute limit is exceeded.
The initial courtesy usage log includes the following information:
- Location
- Usage Region
- Profile Name
- Profile Type
- From Number
|
- To Number
- Start Time
- End Time
- Seconds (Duration)
- Charge
|
By default, the data displayed in the courtesy usage log is for the previous calendar month.
To view the courtesy usage log for a different date range:
- On the Account Console menu, click Billing and then click Usage.
- Select the Courtesy tab.
- In the From field, type or select the first date to include in the log.
- In the To field, type or select the last date to include in the log.
- Click View Report.
The courtesy usage log for the selected date range is displayed.
Exporting a Courtesy Usage Log
You can export a courtesy usage log to a variety of formats, including .pdf and .csv:
NOTE: Courtesy usage data is only available for 7 years; all data older than 7 years is deleted and is not available.
To export a courtesy usage log:
- Generate the log you want to export.
- On the toolbar at the top of the page, click
, and then select the format to export the log to. - Follow the prompts to open or save the file.
