MiCloud Decision Makers can change the phone number or extension for users in their organization.
NOTE: Phone number and extension changes are only available for users who already have a profile assigned.
To change the phone number or extension for a user:
- Log in to the Account Portal.
- On the Phone System menu, click Users.
- Right-click in the row that contains the user whose phone number or extension you want to change, and then click Change Phone Number or Extension.
The Change Phone Number or Extension dialog box appears. - Under Phone Number, do one of the following:
- Select Change phone number, and then select the desired phone number from the list.
- Select Keep current phone number if a phone number is assigned to the user and you do not want to change the phone number.
- Select Leave unassigned if a phone number is not currently assigned to the user and you do not want to assign a phone number.
- Select Remove phone number if a phone number is assigned to the user and you want to remove the phone number for the user.
- Under Extension, do one of the following:
- Select Keep current extension if you do not want to change the extension assigned to the user.
- Select Change extension, and then enter a new extension for the user to change the extension assigned to the user.
- Click Save to save your changes and update the user phone number and/or extension.
