This article provides links to the RingCentral Global Terms of Service page, Support Agreement, Acceptable Use Policy, and Service Level Agreement that applies to customers of the MiCloud by RingCentral and Sky by RingCentral phone systems.
All MiCloud by RingCentral data is backed up every 24 hours, stored for 3-4 days, and then rolled over with new backup snapshots.
MiCloud Customers
MiCloud Account Portal DocumentationClient User GuideMiCloud Training WebinarsMiCloud Usage and Overage Charges, Rates, and Fees
Sky Customers
Sky Account PortalSky Self-Paced Training Videos
Both MiCloud and Sky Customers
MiCloud and Sky SupportOpening a Support CaseWhich Phone System are You Using?Trust SiteCustomer ServiceService Incident Customer CommunicationsCPNI (Customer Proprietary Network Information) PolicyUsage, Overage Charges, Rates, and Fees Including MRC and NRC (requires a Sign In by an Authorized Contact)
